Professional services begin with the initial customer requirements, analysis and system design all the way through to full service integration, testing and succesfull launch. Our professional team ensures open and flexible system interfaces, fully redundant systems and hi-level service monitoring.
Latens professional services apply innovative and trustworthy product support mechanisms tailored to meet the operator's needs and service calls can be made via email, SMS or a web interfaces.
Latens understands that every operator is unique. This leads our professional teams to tailor our services to the unique requirements of each operator. Whether the operator is migrating from a card-based system or wants to integrate OTT into his broadcast environment, the Latens team of professionals will ensure the successful delivery of such requirements.
Latens Professional Services include: